Shipping policy

SHIPPING National (Australia)

The Lash Store team understand the inpatient need of a woman wanting to get her hands on our items. That's why we ship DAILY! If you get your order in before 2 pm Syd Aus. Time, we will have it in the post the same day, otherwise the next business day!

We ship via Australia Post; please allow 1-5 business days for your parcel to arrive. Once you have received your shipping confirmation, you can start stalking your new products via the link in your email.

SHIPPING CHARGES (Australia)

Standard Shipping:

Orders up to $160 postage fee $10

Orders $161+ Receive free standard shipping 

Express Shipping:

Orders up to $160 Postage fee $13.99

Orders up to $399 Postage Fee $8.99

Order $400+ Free 

SHIPPING INTERNATIONAL

UPDATED 9th August 2022

Due to increases across the globe, we will NO longer be using DHL for international Shipments.

All international Shipments will now be travelling through Australia Post International Express. 

NEW INTERNATIONAL RATES

Zone 1 - New Zealand Only | Shipping Charge $24.99 - FREE for order $500+

Zone 2 - Asia Pacific | Shipping Charge $29.99 -  FREE for orders $500+

Zone 3 - USA & Canada | Shipping Charge $39.99 - FREE for order $500+

Zone 4 - UK, Ireland & Major Europe | Shipping Charge $44.99 - FREE for order $500+

Zone 5 - Rest Of World (Including Remote areas from above) Shipping Charge $59.99 - FREE for orders $500+

SHIPPING POLICY

ALL SHIPMENTS (both national and international) that can not be delivered due to incorrect address, details, attempted deliveries, or anything else. The Lash Store will not be responsible for the shipment. If the parcel is returned to The Lash Store, the package can be resent at buyers expense.

If we can not get a hold of the customer within 10 working days. The order will be cancelled. The cost of the original postage and a 25% restocking fee will be deducted from the original order amount before the refund is processed.